Site TIPS PAGE🔎 SEARCH  Ξ INDEX  MAIN MENU  UP ONE LEVEL
 OJB's Web Site. Version 2.1. Mac Tip.You are here: tip tips mac owen2 
Tip

Up to OJB's Mac Tips List

Cached Credentials Expired

How to Fix "Sign in Required: Cached Credentials Expired" in Office on Mac

Make sure your Office apps were closed (inc OneDrive).
Open Keychain Access.
Look for Microsoft Office Credentials, in the "login" keychain.
Delete them.
Note: Make a note of your user name and password first.
Open the apps again you should see something like this:
"To sync changes with OneDrive, Microsoft Excel needs access to your OneDrive folder"
Or you might be asked to sign in again.
Sign in if required.
Re-launch the required apps.

Related Tips

Error Opening Office 2011 Files
Microsoft Office Problems
Microsoft Office X Crash
Office 2016 Apps Crash Randomly
Office Hangs Doing Local Save



I usually write a blog post about once a week. The latest post can be viewed here: Deontology vs Consequentialism: If we have free speech, personal freedom, equality, and truthfulness we are off to a pretty good start. (posted 2025-10-20 at 17:08:06).
Warning: mysqli_connect(): MySQL server has gone away in /Library/WebServer/Documents/Owen2/Inc/Footer.inc.php on line 59

Warning: mysqli_connect(): Error while reading greeting packet. PID=91453 in /Library/WebServer/Documents/Owen2/Inc/Footer.inc.php on line 59

Warning: mysqli_connect(): (HY000/2006): MySQL server has gone away in /Library/WebServer/Documents/Owen2/Inc/Footer.inc.php on line 59

Warning: mysqli_error() expects parameter 1 to be mysqli, boolean given in /Library/WebServer/Documents/Owen2/Inc/Footer.inc.php on line 60
Could not connect to MySQL: